What is the relationship between control and improvement in processes?

The correct response highlights that control plays a crucial role in understanding processes, and this understanding is essential for driving improvement. When an organization establishes control over its processes, it enables the collection of data and measurement of performance, which reveals how well the processes are functioning.

By analyzing this data, organizations can identify areas that require enhancement, understand the root causes of issues, and develop targeted strategies for improvement. This continuous feedback loop ensures that changes made are based on informed decisions rather than guesswork or assumptions. Therefore, control creates a structured environment where improvement is not only possible but also systematic and sustainable.

The essence of this relationship resides in the idea that without control, it is challenging to gauge progress or know whether an improvement is effective. Control provides the necessary oversight that enables teams to track their initiatives, making it a foundational element for a culture of continuous improvement.