What type of targets can be included in a scorecard?

Including annual plan targets and metric targets in a scorecard is appropriate because these targets provide measurable, objective criteria that organizations can use to assess performance over a specific timeframe. Annual plan targets are typically tied to strategic goals and objectives that align with the overall vision of the organization. They help to ensure that the performance metrics being evaluated reflect progress against the established business plan.

Metric targets contribute quantifiable data points that can track efficiency, productivity, or other performance indicators. These tangible metrics facilitate better decision-making as they provide insight into specific areas of the business, allowing stakeholders to monitor performance against the plans effectively.

By utilizing both annual plan targets and metric targets in a scorecard, organizations can create a comprehensive overview that combines long-term strategic goals with short-term performance measurements, which promotes a balanced approach to evaluating success. This duality is essential for organizations seeking to maintain agile operations while also adhering to their broader business objectives.